We're Here to Help
Feel free to browse around these help topics to find just what you're looking for.
Are practice questions available as soon as I join?
Yes, questions are available immediately after you pay. We have both interactive questions and printables (for some tests).
Can you guarantee passing the test if we use the practice materials?
No. Since every testing situation is different, we cannot guarantee that using our practice materials will produce the desired test results. We offer materials to help prepare for specific tests or assessments; however, you are responsible for practicing in ways that will maximize chances of success.
Do you auto-renew?
No. We only charge a one-time payment when you purchase 30 day or 60 day access. After the time runs out, you no longer have access to our materials. You can purchase again after your time expires.
Are your questions from the actual test or from old tests?
No. We’ve never seen the actual tests and the questions on many tests do not change from year to year. Besides, those questions are protected by copyrights so we would never use them. We do offer questions that are modeled after the types of questions that are on different tests, but these are all original questions designed to give familiarity with what to expect on test day.
Can I purchase more than one test and grade level?
Yes. You can add-on additional tests and grades for an additional payment for 30 day or 60 day access.
Do you offer refunds?
If I have a technical issue with the website, what should I do?
Send us an email at firstname.lastname@example.org. We’re online seven days a week and typically respond to customer requests within one business day. Be sure to tell us what device, internet browser, and operating system you’re currently using. Please include screenshots of the issue whenever possible. These details can help us find and fix your issue even faster! Our site is best used with Google Chrome or Safari browsers.
Do you offer any free trials?
No, we don’t offer free trials. We do offer free sample questions prior to purchasing.